Trendy in the City World-Class Products

Terms & Conditions


This Privacy Policy governs the manner in which Trendy in the City collects, uses, maintains and discloses information collected from users (each, a "User") of the www.trendyinthecity.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Trendy in the City.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Trendy in the City collects and uses Users personal information for the following purposes:

  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.



Changes to this privacy policy

Trendy in the City has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

 By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Trendy in the City

www.trendyinthecity.com
info@trendyinthecity.com


Return Policy

Orders for sale items are final and cannot be returned or exchanged.

A written claim must be made within one week of receipt of the style. Please  inspect all items upon arrival.  Return and exchange requests for non-sale merchandise are accepted for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. The request must contain the style number, the reason for the request and whether you want a refund or exchange. Email: info@trendyinthecity.com for approved return requests for domestic orders, we will email you a pre-paid return label.  After the return arrives in our warehouse, we will refund your credit card or ship an exchange or replacement for free, no freight.  Please note that we are unable to email return labels for Canadian returns. After receiving approval from us for the return, please return items to us by Canadian Post Small Packet - USA shipping. We will refund this shipping cost to you. Returns of orders shipped to Canada made using any method other than Small Packet - USA will only be refunded the cost of this shipping method. We do not pay return shipping cost on international orders.